Returns & Exchanges
At GolfRoots, we want you to be completely satisfied with your equipment; if your new or used clubs don't improve your game, you can return them within 30 days for a full refund or exchange. Please ensure all items are returned in the same condition they were received to qualify for a standard return.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid UPS shipping label provided at the end of the return request process.
Pack Your Gear
Securely pack your clubs or accessories in the original shipping box, ensuring all components and headcovers are included.
Drop Off and Refund
Drop the package at any authorized UPS location; once our team inspects the gear, your refund will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing